Warren Bennis said, "Managers do things right but leaders do the right thing," when comparing the work of managers and leaders in 1989. Bennis' comparison illustrated leaders determine what to do and managers get it done. Today, doing the right thing is more about ethics. Ethics represent our judgment about right and wrong.
Managers and leaders are role models for all employees. Employees are aware of how business decisions are made and what happens to those who violate standards. Managers and leaders are always "on" since social media has eliminated private time.