Something amazing happened in the busy lobby of La Porte Hospital. The Society of Innovators, a program of Ivy Tech Northwest, installed its most prestigious, hard-to-earn team award – The Chanute Prize. La Porte Hospital was recognized for strengthening its “fair and just” culture and for its Rapid Improvement process. There’s a lot behind what they are doing, but it’s summed up this way: La Porte Hospital has found innovative ways to identify problems and fix them, much faster and more thoroughly than standard practices.
Why does that matter? Patients reported more satisfaction with their care. Patient and hospital costs went down while the quality of care is improved.